Elite Havens - Concierge

Concierge

A stay at an elite haven gives you access to our Elite Concierge Services, which can add that extra spark to your vacation. Lay back on a sun lounger and relax, leaving your itinerary planning to us, rest assured that you are in capable hands. Ask the Concierge to book you on a full or half-day tour around the island, to visit some of its wonders like Grandfather and Grandmother Rocks and Magic Garden. This can be part of the island safari tour on a 4X4 truck, or one crafted especially for you, basis your preferences. For an exotic experience, you can spend half a day at Samui Elephant Sanctuary, where ethical elephant tourism is preserved and encouraged. No tricks or rides here, your day will be spent witnessing the giant beasts go about their daily tasks, assisting in their meal preparation and feeding them.

Besides its pristine, soft-sand beaches, Koh Samui also has an array of exciting activities to keep the entire family entertained. Thrill seekers will love go-karting at Easy Kart, which has a variety of karts and tracks to suit all ages and skill levels. For something racier, pop over to Easy Fly, which, as the name suggests, makes skydiving child’s play. The only wind tunnel in Thailand, it offers skydiving experiences, minus the risks, to adults and children (weighing more than 20kg). For those who prefer to spend a day on the greens, 18-hole Santiburi Samui Country Club is one of the region’s most picturesque golf courses. The Concierge team can organise tee off times, equipment and transport to this heavenly course, replete with bubbling creeks, natural waterfalls and coconut plantations.

An island adventure is incomplete without water fun and Koh Samui’s clear blue waters make it a favourite with the deep sea diving set. First-time divers can take a PADI course or the Concierge can arrange for a tailor-made aqua expedition for experienced divers. If you want to witness whale sharks at play, or sea turtles and dolphins swim around a colourful array of curious fish and stunning coral, you can also try snorkelling, which is a great family activity. Prefer to stay dry? How about cruising the waters on a sailboat or even a luxury yacht? Sip on a beverage and click a few envy-worthy photographs, for others to ooh-aah over when you return home.

The Elite Concierge will be happy to offer restaurant recommendations and even make reservations for you, so you can sample Samui’s delicious fare and experience the island’s nightlife. But with an array of in-villa experiences to choose from, you may prefer to just kick back and spend time in your luxurious villa. Get a spa treatment beside the pool or a private yoga lesson with a qualified instructor. Pre-arrival requests for gourmet hampers can ensure that the villa is stocked with your favourite foods and wine, when you check in. Special occasions can be celebrated with aplomb, complete with cakes, entertainment and even live music, if you so prefer. No ask is too big for the Elite Concierge.

Villa Neung at Mandalay Beach Villas - Elegant dining area design

Guest Reviews

  • Thank you so much for everything. You guys surely made our stay enjoyable and memorable. Amazing food! Special Thanks to Jee

    Zeyad S, Canada

    January 7th, 2020 - January 13th, 2020 Mandalay Beach - Villa Neung

  • Thank you so much for everything! Jee, Nong and Dong - you guys are amazing. We absolutely loved our time at the villa and we do not want to leave! You have all made our time here so special and we will always remember you. Thank you for your smiles every morning and the laughs at the cooking class. I hope you all have a nice break and we wish you and your families the best for the future. We absolutely loved you all. Thank you for the best memories. We hope to see you again soon.

    Clémence D, France

    December 28th, 2019 - January 5th, 2020 Mandalay Beach - Villa Neung

  • It was perfect week at Villa Neung with a 100% great service and very delicious food. The team was excellent and fulfills every wish we had. The villa and the whole place are also a stunning location. Thank you so much for everything. We really enjoyed it and would love to come back!

    Andreas L, Germany

    August 21st, 2019 - August 28th, 2019 Mandalay Beach - Villa Neung

  • We had a wonderful holiday at Villa Neung. Jee, Nong & Dong were brilliant. the villa is beautiful and wonderful location.

    Jayne S, United Kingdom

    August 2nd, 2019 - August 14th, 2019 Mandalay Beach - Villa Neung

  • The villa was amazing without question of a doubt. The staff were very welcoming and outstanding chef. It was so cool that we had a swing outside, the pool was very special. William Enjoyed a very relaxing week in the gorgeous villa Neung. Idyllic beach side setting. The children and myself loved the kayaking and snorkeling in the sea, and relaxing on the swing! Jee, Nong and Dang were perfect hosts and treated us to amazing tasting Thai food. Would recommend the villa to everyone and hope to return in the future. The Carters Family

    Alison S, United Kingdom

    July 21st, 2019 - July 28th, 2019 Mandalay Beach - Villa Neung

  • An amazing villa to stay in but most of all the amazing staff we had made our 7 nights feel like the time of our lives. My wife and 3 children have loved every minute of our stay here at Mandalay. Thank you to our chef Dong who cooked us many beautiful Thai dishes. Jee was the best host and nothing was ever an issue - we will be back and hope the team at Mandalay are back with us.

    Hayley B, Australia

    July 1st, 2019 - July 8th, 2019 Mandalay Beach - Villa Neung

  • Absolutely fantastic hospitality and fabulous beachfront location. Warm staff that makes you feel pampered. Will delightedly return, this time with family.

    Harnoor C, Singapore

    June 25th, 2019 - June 27th, 2019 Mandalay Beach - Villa Neung

  • Thank you very much Miss Jee and The Team. Hope to be back here one day.

    Peiling C, China

    June 18th, 2019 - June 21st, 2019 Mandalay Beach - Villa Neung

  • Thank you for the most wonderful holiday. The villa is gorgeous. The staff were amazing. We will definitely be back. Helen and Patrick, Mark and Tara

    Mark M, Australia

    June 9th, 2019 - June 23rd, 2019 Mandalay Beach - Villa Soong

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